Refund Policy

Pay on Day - This form of payment does not guarantee a place inthe course(s) but we will take and hold your booking until the course becomesfull at which time pre-paid clients will be given priority. You will becontacted* andgiven the option to pre-pay and retain your place for that course, or offered are-scheduled time. Forms of payment include:
 Cash (all locations)
 Credit Card
 EFTPOS (available Broadwayoffice only)

*Whilst every endeavour will be made to contact you, we accept noliability should you not be available to receive our call or message if thecontact details provided are incorrect.

NB: No cheques accepted

ValidityPeriod

2.1 Your course(s) (including Gift Certificates) must be completedwithin 90 days from receipt of funds. After which your entitlement for trainingbecomes null and void. 
2.2 No refunds are provided unless under exceptional circumstances - however all reasonable efforts will be made to re-schedule your course at another time (see refunds policy).

Packages

3.1 Packages are purchased at a single discounted price. (No partpayments).
3.2 Purchase of any package provides entry into each of the Development In Motion coursesspecified in the package purchased. (See available packages on website.) 
3.3 Packages must be completed within 90 days of purchase.

RefundsPolicy

4.1 Development In Motion does not offer refunds once course fees are paid unless under exceptional circumstances deemed by The Directors of Development In Motion. 
4.2 Courses may be rescheduled or transferred to another person (seeRescheduling and Transfers).
4.3 There are no refunds on any unused components of a package.

Latenessand Non-Attendance

5.1 If the course has been pre-paid and the attendee fails toattend the course without 2 clear working days (48 hours) notice, Development In Motion will reschedule them into the next available course (as agreed with Development In Motion)subject to a payment of a $35 re-booking fee per course.
5.2 Working days do not include a Saturday or Sunday.
5.3 Any attendee who is more than 10 minutes late to the course start timespecified in the booking will not be allowed entry into the course. (Refer toour web for course start times). If the course has been pre-paid at ourdiscounted pre-paid rates then Development In Motion will reschedule them into the nextavailable (as agreed with Development In Motion) course subject to a payment of a $35re-booking fee per course.
5.4 Students are provided with breaks throughout the course. Students arrivingmore than 10 minutes late from the allocated break will be refused re-entry tothat course and must arrange to re-sit the entire course (subject toavailability) at the cost of a$35 re-booking fee..

Re-Schedulingand Transfers

6.1 Rescheduling of a course is accepted without additional fee ifthe request for rescheduling is received at our booking office at least 2working days (not Saturday or Sunday) prior to the course commencement.
6.2 If the booking office receives a request to reschedule a pre-paid coursebut has not been given at least 2 working days notice prior to the day of thetraining, the course(s) may be rescheduled but is/are subject to the payment ofa $35 rebooking fee per course.
6.3 Rescheduling fees will accumulate.
6.4 Purchased courses are transferable to another person(s) within 90 days ofthe purchase date. Development In Motion must be notified of the name and contact detailsof the new attendee a minimum 24 hours prior to the course commencement.

Failure toComplete

7.1 If the attendee is found 'Not Yet Competent' (failed) at the conclusion ofthe training and assessment, then Development In Motion will offer to reschedule thatattendee for another available course at a cost of a $35 rebooking fee. In thisinstance the student must re-sit the entire course. 
7.2 Attendees who commence the training course but for any reason are unable tocomplete their training, will be deemed 'Not Yet Competent' and the conditionsof point 7.1 above apply. In exceptional circumstances Development In Motion may waive the$35 rebooking fee. Applications to waive the fees must be made in writing tothe Head of Faculty. (see below for contact details). 
7.3 Students are provided with breaks throughout the course. Students arrivinglate from the allocated break will be refused re-entry to that course and mustarrange to re-sit the entire course (subject to availability) at the cost ofa$35 rebooking fee.

ReplacementCertificates

8.1 Development In Motion can issue replacement certificates (subject toacceptable proof of identity) upon the provision of a completed 'CertificateRe-Issue' form and the payment of a $35 fee per certificate. Allow 10 days fromreceipt of the 'Certificate Re-Issue' form and payment of the fee(s). 

Cancellationof Course

9.1 Development In Motion reserves the right to cancel any courses withoutprior notice. However every reasonable endeavour is taken to notify ourcustomers as soon as practical should unforeseen circumstances force thecancellation of a course.

Refusal ofEntry

10.1 Development In Motion reserves the right to refuse entry or requeststudents to leave or be removed if in breach of certain terms and conditions,or if being objectionable to other students for any reason. This includes, butis not limited to;
 failureto provide current Photo ID (driver's license, Proof of Age Card,passport, Photo Card or Student Card) 
 failure to adhere to Development In Motion's dress requirement (see below)
 disturbing, causing discomfort,threatening the safety and security of/to other students, staff, patrons or theproperty of the provider or the venue
 if the student is under theinfluence of alcohol or non prescription drugs
 if breaching the laws of theCommonwealth or State.
The provider is not liable for any loss which the student incurs as a result.

DressRequirements

11.1 Where the student attends any venue such as a club or hotel,the dress requirements of that club or hotel are imposed upon the student. Forexample: this will normally prohibit the wearing of singlets, micro miniskirts, sandalsor thongs. 
11.2 We encourage the wearing of all black attire for the practical Bar skillscourse, but this is NOT a prerequisite.
11.3 All Development In Motion practical courses require as a PREREQUISITE for entry thewearing of enclosed shoes. Eg; thongs and sandals are not permitted and willcause the student to leave the class immediately. In the event that the studentmisses a class as a result of a failure to have the appropriate footwear orattire a standard $35 rebooking fee will apply.

ValidIdentification

12.1 All students attending an Development In Motion course must present onentry to each course current valid photo ID (driver's license, Proof of AgeCard, passport, Photo Card or Student Card) 
12.2 For all courses where alcohol is served or used including Barskills Barcourse and 5 Senses Cocktail Course(s) all student must be 18 years of age orolder.

FurtherStudent Information

13.1 Further student information can be found in the StudentInformation Handbook (including DIM Code of Conduct) freely available at any ofour VETAB accredited courses.

RightsReserved

14.1 Development In Motion reserves the right to alter all terms andconditions, course prices and administration fees without notice.

Communicationwith Development In Motion

Students who wish to contact Development In Motion regarding any issue mayuse the following forms of contact;

Phone: 02 9704 1149 Mon-Friday 9:00am to 5:00pm
Fax: 02 9999 4247 Mon-Friday 9:00am to 5:00pm
Email: info@developmentinmotion.com.au 

Postal

The Director
P.O. Box 344
Collaroy Beach, 2097